Terms Of Shipment

Shipping Time Frame

Now the shipment takes about 3-6 days! If need it soon, please contact us before purchase, thank you!

Note:We send photos to you during production for approval, if any delays in receipt of approval of the proof or changes to the proof are requested, additional time may be needed to complete the job. If you need the doll for a specific date, please tell us after order and allow more time then needed to ensure a prompt delivery in time for the event.

Shipping Fee

Our company’s shipping policy entails a fixed flat shipping fee of AU$29 to all cities and nations in Australia, which remains constant irrespective of the quantity or amount of items that you place an order for.

Different Sculpting Method

We offer 4 different sculpting methods on product page, please check them below:

1)Standard Sculpting Method – 2-3 Weeks with Proofs

2)Fast Sculpting Method – 15 Days with Proofs

3)Faster Sculpting Method – 10 Days with Proofs

4)Super Rush Sculpting Method – 3 Days without Proofs

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 3-5 business days to process before they are shipped due to customized work involved.

Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

Shipping Package-Box and Greeting Cards

All custom bobblehead dolls are wrapped in gift box with foam to keep them secured. We can also help you include greeting cards with message on. Please leave instructions to words on cards in the Comments box or email us.

Shipping Companies

FedEx, DHL or UPS are our shipping partners depending on the destination.

You can click links below to track the shipment info. when receive code after shipment.

DHL: http://www.dhl.com/en/express/tracking.html
Fedex: https://www.fedex.com/apps/fedextrack/?action=track
UPS: https://www.ups.com/tracking/tracking.html